There are numerous entities and agencies that are valuable, essential partners with the child support program. Success in a child support case largely depends on collaboration with these other entities. Some of these partners include:
- Courts
- Employers
- Financial institutions
- Hospitals and birthing entities
- Insurance companies
- Federal partners
- Community-based partners
- Other state agencies
This section provides information about a few of these partners.
Employers
The Office of Child Support Enforcement depends on employers as partners in ensuring that court-ordered child support is withheld and forwarded to families as quickly as possible. As an employer, you play a crucial role in this process and we recognize the significance of your responsibilities.
To assist you with your company’s role in this partnership, the OCSE MyWorkers website provides the ability to manage income withholding notices, make payments, verify employment, maintain employee information, and maintain your company information. MyWorkers contains security measures that enable you to safely and securely provide the most up-to-date information on your employees.
If you need assistance, our Employer Relations Section is available to help you during regular business hours. Contact information is at the bottom of this page.
Employer New Hire Reporting
State and federal law requires employers to report new hire information. The New Hire Reporting program is housed within the Arkansas Division of Workforce Services and is a program that receives and processes data regarding new employees. For information and help regarding when, how, and where to report new hires, visit the Arkansas New Hire Reporting Center.
State agencies will use this information to discover and stop unemployment insurance fraud, worker’s compensation fraud, and other types of public assistance fraud. OCSE also uses new hire reports to locate sources of income for noncustodial parents who owe child support in Arkansas.
Employers are the critical link both in locating noncustodial parents and in withholding income from their paychecks. No other child support collection method is as successful as income withholding. Not only does this law help the children, it also helps taxpayers because families that receive child support are less likely to require public assistance. More importantly, employers help children get the support they deserve.
Financial Institutions
The Arkansas Office of Child Support Enforcement (AR OCSE) participates in the Financial Institution Data Match (FIDM) Program, a single- and multi-state alliance to collect from parents who owe past-due child support.
If you wish to join us in our alliance, please contact us and we can answer any questions you may have and provide a Memorandum of Agreement for your review. Thank you for your interest in the Financial Institution Data Match Program. We look forward to working with you.
Hospitals & Birthing Entities
The Acknowledgment of Paternity (AOP) provides an opportunity for parents not married to each other to legaly establish paternity for their child. If an AOP is signed by the parents, the biological father is established as the legal father, his name may be included on the birth certificate, and he has all the rights and duties of a parent.
Birthing facilities provide vital information about the AOP to parents at the time of the birth of their child and can help with the documents needed to complete an AOP.
Training
OCSE provides training for hospital staff and other birthing facilities annually or more frequently, if requested. Birthing facilities needing more information can contact OCSE staff by email or at the phone number or address below.
